TRAINING AND SAFETY PROMOTION (INCLUDING HUMAN FACTORS) - Recurrent

Certification: Valid 2 years.

Duration: 4 hours Recurrent. 

Language: English.

Objectives

Introduce organizational requirements for the effective implementation of Operational Safety Management Systems (SMS). Correctly interpret the requirements established by current regulations. To understand the processes associated with Risk Management and Safety Assurance. To understand the importance of human factors and to deepen the understanding of human capabilities and behaviors, as well as the interaction between people and machines, systems, procedures and the surrounding work environment, in order to improve the safety and effectiveness of such work.

Syllabus

Module 1: General/Introduction to safety and human factors management.

1.1. The need to address safety and human factors management. 1.2.

1.2. Statistics

1.3. Incidents

Module 1.a: Safety risk management.

1a.1. Hazard identification

1a.2. Safety risk assessment 1a.3.

1a.3. Mitigation and risk management 1a.4.

1a.4. Effectiveness of Safety Risk Management

Module 2: Safety Culture/Organizational Factors.

2.1 Fairness/confidence

2.2 Commitment to safety

2.3 Adaptability

2.4 Conscientiousness

2.5 Behavior

2.6 Information

Module 3: Human Error.

3.1. Models and theories of error.

3.2. Types of errors in maintenance tasks

3.3. Violations

3.4. Implications of Errors

3.5. How to avoid and manage errors

3.6. Human reliability

Module 4. Human Performance and Limitations

4.1. Vision

4.2. Audience

4.3. Information processing

4.4. Attention and perception

4.5. Situational awareness

4.6. Memory

4.7. Claustrophobia and physical access

4.8. Motivation

4.9. Fitness/health

4.10. Stress

4.11. Workload management

4.12. Fatigue

4.13. Alcohol, medications, drugs

4.14. Physical work

4.15. Repetitive tasks/complacency

Module 5: Environment

5.1. Peer pressure

5.2. Stressors

5.3 Time pressure and deadlines

5.4. Workload

5.5. Shift work

5.6 Noise and fumes

5.7. Lighting

5.8. Climate and temperature

5.9. Motion and vibration

5.10. Complex systems

5.11. Other Workplace Hazards

5.12. Shortage of manpower

5.13. Distractions and interruptions

Module 6. Procedures, Information, Tools and Practices

6.1. Visual Inspection

6.2. Recording and recording of work

6.3 Procedure - practice/adjustment/standards 

6.4 Technical documentation - access and quality 

6.5 Critical maintenance tasks and error capturing methods (independent inspection, re-inspection, etc.) 6.6.

Module 7. Communication

7.1. Shift/task handover

7.2. Information Dissemination

7.3. Cultural differences

Module 8. Teamwork

8.1. Responsibility

8.2. Management, supervision and leadership

8.3. Decision-making

Module 9. Professionalism and integrity

9.1. Staying current; currency

9.2. Avoiding error-provoking behavior 9.3.

9.3. Assertiveness

Module 10. Organizational safety program

10.1. Safety policy and objectives, principles of just culture 10.2.

10.2. Error and hazard reporting, internal safety reporting scheme 10.3.

10.3. Investigation process

10.4. Measures to address problems

10.5. Feedback and safety promotion